Core Attributes
Supportive Teamwork
Invest in positive work relationships.
Foster effective communication between teammates and clients.
Promote an inclusive and respectful work environment and culture.
Entry Level
- I purposefully build a diverse network of relationships beyond my immediate circle
- I am open to opposing points of view
- I communicate with confidence and clarity
- I assume personal responsibilities and work for the good of the whole
- I actively listen and ask appropriate questions
- I enjoy working in teams and help others when they need it
- I listen to and empathise with others
- I am realistic with what I can achieve and manage my teams expectations
Intermediate/Senior
- I build honest and real relationships with my managers and teammates by modeling humility and promoting open conversations
- I am able to bring multiple opposing viewpoints to a consensus
- I communicate with empathy and I adapt my communication style to meet the needs of the situation and audience
- I discuss with my team any problems or issues that could impact the results
- I listen to what others think and feel, picking up on unspoken messages
- I share and collaborate effectively with others, creating a positive team spirit
- I give my full attention to understand what someone is trying to tell me, verbally and nonverbally
- I look for ways to be more efficient without taking shortcuts
Lead
- I form new relationships across practice areas while maintaining existing connections
- I act to resolve issues which prevent the team from working effectively
- I use straightforward communication, in a structured way, when influencing and connecting with others
- I recognize the work capacity limitations in others
- I am able to identify instances of bias and prejudice
- I encourage and facilitate collaboration with my team and clients to ensure that the final solution reflects their individual contributions and insights
- I am conscious not to place too much emphasis on my own assumptions and beliefs
- I adapt and apply other experiences to the current problem
Management
- I build professional relationships with my clients whilst getting to know their business
- I create a path forward that is beneficial and in line with organizational goals and values
- I listen and empathize with my team or clients when they come to me with any issues or challenges, and I communicate with confidence and clarity
- I give credit and acknowledge contributions and efforts of individuals to the team
- I listen to the needs of my team and take steps to provide it
- I am able to build and maintain strong collaboration with other practice units to drive success and business objectives
- I remember that any action I take or suggest must benefit the other person
- I use my network to learn and leverage ideas
Exec. & Senior Leadership
- I sustain and evolve long term business relationships to maximise value for the firm and our clients
- I proactively prevent conflict by understanding the perspectives and priorities of multiple parties
- I actively and intentionally collaborate across practice areas, using different communication channels to drive success and meet business objectives
- I create and promote a culture that fosters highly effective teams
- I listen to the needs of the business and align it with the needs of the employees
- I build relationships with my peers that are founded on collaboration and partnerships
- I ensure that policies and procedures support empathy by removing systemic barriers
- I ensure that our employees have access to resources to help them within their job and overall well being
Skills Bank
Relationship building
Conflict Resolution
Teamwork
Collaboration
Empathy
Resourceful
RJC supports your continuous learning and growth. Career paths help identify areas to progress your knowledge and skill set. If you are seeking development, speak to your Leader, HR, or your colleagues to learn more about options to development your career at RJC.