Core Attributes
Proactive Approach
Demonstrate care in everything you do.
Hold yourself and others accountable to quality standards and efficiency.
Take initiative and exceed expectations.
Seek opportunities for growth.
Entry Level
- I am aware of how my behaviours and actions affect those around me
- I take pride in the work that I do
- I show up on time everyday ready to work
- I work to build trust with my team
- I contribute and listen to others. I value what others say.
- I prioritize tasks based on what is best for my team and RJC
- I share knowledge and insight widely
Intermediate/Senior
- I am able to demonstrate behaviours to meet the needs of diverse individual needs
- I take pride in the career I am building at RJC
- I complete my work on time that meets the quality that was asked for
- I am aware of the importance of building trust and I have honest conversations with my team and clients
- I seek out feedback and other perspectives from clients, colleagues and other teams to enhance the contributions I make within the team.
- I can identify barriers that are hindering my team’s ability to succeed with our tasks
- I develop my knowledge through on the job learning and exposure
Lead
- I read situations easily and know when I need to adjust my behaviour
- I take pride in how my team works together and delivers quality work
- I am available to my team to help them address their needs or concerns
- I am honest with my team and clients and I strive to provide context and transparency when I communicate
- I recognize risk and implement risk management and compliance procedures
- I encourage open and honest discussion within my team when there are differing points of view.
- I balance the needs of my team/people with the needs of RJC clients when I make decisions
- I promote new ideas and services by applying knowledge of the industry/sector and societal trends to create value for clients, RJC and broader stakeholders
Management
- I am able to interpret body language, verbal tones, and the behaviours of others to evaluate their own approach
- I take pride in the level of customer service we provide our clients
- I promote an environment of clarity and accountability so my team knows what to expect from each other, and me, at all times
- I establish and alignment with other practice areas or teams or clients when new processes or procedures are introduced
- I embrace diversity of opinions by creating and role modeling a safe space for healthy debate
- I set targets with my team to keep them focused and to drive both success and results
- I am knowledgeable of and can explain the firm’s evolving service offerings
Exec. & Senior Leadership
- I reflect on past experiences to inform behavioural changes and better adjust to surroundings
- I take pride in being apart of the RJC brand and all that it stands for
- I hold my team accountable to working in alignment with RJC’s core values and completing work in accordance to RJC’s standards
- I constantly keep teams informed, and follow through on my commitments to RJC. I openly share RJC’s strategic vision and purpose, and I make myself available to answer questions
- I promote the full potential of people by acknowledging and appreciating the potential value each person’s unique perspective and different ways of thinking
- I adopt a growth mindset and create a culture of continuous learning by championing development initiatives
- I apply my knowledge and experience of complex, dynamic environments to operate successfully and lead transformational change
Skills Bank
Emotional Intelligence
Reliable
Trust
Diversity of thought
Removes Barriers
Job Knowledge
RJC supports your continuous learning and growth. Career paths help identify areas to progress your knowledge and skill set. If you are seeking development, speak to your Leader, HR, or your colleagues to learn more about options to development your career at RJC.